FAQ’S

Payment can be made using secure online options such as Stripe, Apple Pay, or Google Pay.

After the order has been placed we will contact you to arrange a suitable date for the delivery of your purchase

Eastern and Central Scotland. If you have any doubts please do not hesitate to contact us.

It is impossible to consistently give an accurate number however the bag is 0.7m3 (a fairly generic builders/bulk bag).

Basically the drier the log, the higher the temperature it will burn at. We guarantee a moisture content 20% therefore our firewood burns hotter and more consistently than most others. On that cold winters day, you want to be able to rely on logs burning efficiently and not tarring.

Ideally in a well ventilated indoor space. This again will maximise consistency when burning. Even if this isnt possible, we can stack them outside for you however we highly recommend using a waterproof tarp or cover to prevent moisture entering.

We appreciate all customers so contact us if you have used our service multiple times